The Hancock-Henderson Quill, Inc.
Pat Graham looks forward to a future without a time clock.
After 20 plus years serving the Biggsville community, one customer at a time at First State Bank of Biggsville, Biggsville Banking Center, and now what is known simply as Casey State Bank, Pat Graham will be "banking" from the other side of the counter.
Pat started working at what was then, First State Bank of Biggsville in September of 1997.
Over her time spent at 203 E. Main, she has served the bank in many functions completing her career with the title of Customer Service Representative.
Far beyond the common functions of a teller, she opens new accounts, runs proof, performs vehicle licensing and title transfers, sells license stickers, handles bank currency and supply orders, and can be heard as a friendly voice on the other end of the phone when you call the bank.
Pat notes that the bank has undergone several changes in her time there, as it started with many in-house services, and has transitioned to a branch bank in the last ten years.
She has been around to see a change from daily paper check sorting to digitized imaging on statements, and has seen the increase of electronic services such as mobile banking, internet banking, and debit cards.
As she approaches her big day, her favorite part of working at the bank is, "helping our customers and visiting with them".
"Having to remember the numerous banking rules and regulations" has been her least favorite part of her job.
Goals for retirement include visiting her children and grandchildren in southern Illinois more often.
Pat, and her husband, Lester, have two children, Michael Graham of Macedonia and Lisa (Shalom) Renner of Metropolis.
They are excited to spend more time with grandchildren, Elijah, Lucas, and Chloe Renner.
In retirement, Pat will continue serving the community as Biggsville Township Clerk, and as an active member of the Biggsville United Methodist Church.
With a happy heart Pat leaves Casey State Bank in Biggsville December 21st for a life filled with a little more freedom.
Not going to work every day will be a change for sure. She says she will miss seeing her co-workers on a daily basis and helping customers most of all.